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Thank you for visiting the website of Isetan Mitsukoshi Holdings Ltd.
We ensure that the personal information of our customers is used appropriately and strictly managed in terms of security. Please be aware that we may not be able to answer or it may take time to provide answers depending on the nature of your inquiry. We are sorry, but we accept inquiries only in English.

We will use the personal information that you provide us to respond to your inquiries and to provide you with information. We will not pass on any personal information provided through this contact page to any third parties.
Please refer to our privacy policy for general information regarding the approach to handling personal information of Isetan Mitsukoshi Ltd. and each group company of Isetan Mitsukoshi Holdings Ltd (collectively referred to as “the Group”).

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Other Related Inquiries

All other related inquiries from commerical investors can be found here.
Please note that in order to ensure the legitimacy of inquiries, individual investors should inquire through use of a stock brokerage firm.

Please be aware of the following before using this form for inquiries:

  • We are unable to respond to inquiries from carrier email (mobile phone email addresses). Please enter an alternative email address.

  • Please be aware that it may take time to respond or we may not be able to answer depending on the nature of your inquiry.

  • Please do not use single-byte Japanese characters or special symbols (such as Roman numbers and circled numbers) as these cannot be sent normally using the form.

  • Replies by email from the Group are intended for the individual that they are addresses to. Please do not forward in part or in full, or use for any other purpose.