The motivation behind "Connecting people and bridging times"
Discover the ideas and motivations that drive the team members leading Isetan Mitsukoshi Group’s "Connecting people and bridging times" initiatives through these interviews.
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Jan 2021Connecting with customers
Mitsukoshi Isetan Remote Shopping App Officially launched in November 2020 at the Isetan Shinjuku Main Store, this app allows customers to contact stylists (sales staff) who are in store via chat or video call, and then complete a purchase. At a time when it is difficult to connect with customers directly, using Isetan Mitsukoshi’s strength — the power of people — the app provides an in-store shopping experience no matter where a customer is. -
Jan 2021Connecting customers, designers and
handworkers Isetan Mitsukoshi Group's "CreateTogether Masks Project" was launched in June 2020 as a way for the Isetan Mitsukoshi Group to take action after a state of emergency was declared in Japan. Together with the "CreateTogether Bags Project" initiative that started in December, it was born in the hope of providing a beacon of positivity no matter how the world or the times change. -
Sep 2022Connecting with Our Stakeholders:
Isetan Mitsukoshi “think good” “think good” is Isetan Mitsukoshi’s sustainability motto, expressing the concept of “Let’s start by thinking seriously, using our imagination,” toward a bright and prosperous future. With think good as the base, Isetan Mitsukoshi is carrying out sustainability initiatives through the department stores that make up its main business. We hope to achieve a sustainable society alongside a rich and vibrant future, together with all of our stakeholders.